Getting to know your Dartsee 

In this list we’ve collected every bit of information available about your Dartsee units for easy access. Please follow the links below to access these resources. If you have any questions, reach out to us via your WhatsApp channel or if you don’t have one yet shoot us an email to support@dartsee.com.

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Table of contents

1. Prerequisites

2. Unboxing and assembling your Dartsee units

3. Software setup and installation

4. Games and operation

5. Customization

6. Replacement parts

7. Other resources

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1. Prerequisites

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1. Dartsee tablet options and models: This spreadsheet lists our recommended tablet to be used as Dartsee game controllers. Other models might also work, but please reach out to us about them.

2. Dartsee network requirements: This document lists the network requirements needed to be set up at venues for the Dartsee units to work properly.

3. Dartsee ring measurements: This document contains all the relevant measurements of the Dartsee rings.

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2. Unboxing and assembling your Dartsee units

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1. Dartsee assembly manual (for our partners): This manual comes in handy when you’ve received your boxed up units and you’re curious about the next steps. This manual describes the unboxing process of your Dartsee units, the tools needed to get them up on the wall and the process of assembling your units and getting them ready.

2. Dartsee wiring diagram: This image shows the recommended wiring of your Dartsee units.

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3. Software setup and installation

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These video guides aim to help you out with setting up your tablet and calibrating the Dartsee ring. These steps can only be done during the live installation session with our team.

 

1. Tablet install help video: This video can be used after you got your QR code from us.

2. Dartsee board calibration tutorial video: This video can only be used after the tablet has been set up. It explains the process of the “board calibration”.

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4. Games and operation

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1. Dartsee games and operating manual: This document explains the basic concept of darts, the recommended workflow with Dartsee, the usage of the Game Controller and also thoroughly describes our standard games.

2. Dartsee games and features presentation: This presentation shows the features of the Dartsee system and all of our games in a more user-friendly and digestible format.

3. Dartsee service button guide: This presentation describes the usage of the service button on the Game Controller.

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5. Customization

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1. Dartsee CMS (Content Management System) guide: This presentation explains the options to customize your Dartsee unit to fit your specific venue even better. This can be done in our CMS, which can be reached at https://cms.dartsee.com. If you have not received your login information yet, please reach out to us about it.

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6. Replacement parts

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1. Dartsee replacement parts guide: This guide enumerates the available replacements parts and aims to answer the questions you might have about replacements.

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7. Other resources

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These are not normally needed during standard operation.

• Dartsee identify cameras help video: This video explains the steps to take to help the computer successfully identify the cameras placed around the ring. This is normally done automatically, so it’s only necessary in certain situations.

• Dartsee camera calibration help video: This video describes the steps to take to calibrate the cameras in the Dartsee ring. This only has to be done if a camera has moved or has been replaced. Shouldn’t be necessary during normal operation.

• Set private DNS on dartsee tablet to avoid DNS problems. This is a workaround for a rare problem, when the tablets cannot access the dartsee computer only by ip address.

• How to remove Hencz ring cover youtube by Jim

• How to replace cameras youtube by Jim

• All of the youtube help videos

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If you have any questions, reach out to us via your WhatsApp channel or if you don’t have one yet shoot us an email to support@dartsee.com.